Extra Fees

Order Processing: Orders take 48-73 Hours to ship

Shipping: It takes 3-7 Business days to receive your order!

Luxurysilkyhair has no control over carrier delays

Full Shipping Policy

Please visit our Store Policies HERE.

Have Questions about Your Order?

Please fill out this contact form and we'll be happy to assist you.

Customer Support Hours: ( Phone and Email) 

Monday - Friday: 11Am- 5PM PST

Saturday- Sunday: CLOSED

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Phone: Click the Chat icon in the bottom right corner to request a callback!

Chat: Website live chat

Email: LuxurySilkyhairTeam@gmail.com

*Emails received outside customer service hours will be responded to during customer service hours.

We recommend booking Hair Appointments AFTER you've received your package.